Crowdsourcing is a relatively new term that describes the act of taking a task traditionally performed by an employee and outsourcing it to an undefined, generally large group of people or community.  In this presentation, that was part of the 2009 PMO Symposium, an innovative approach to developing an organization’s PMO Governance model was offered that leveraged crowdsourcing and Wikis to create a self-sustaining governance model that was easily scalable and adapted readily to changing organizational needs.

Software-as-a-Service or SaaS is a “new” approach to providing software solutions  based on a Multi-tenant solution, focusing on configuration over customization and moving companies from software licenses/maintenance to software subscriptions.  SaaS helps reduce the costs of managing software and provides faster implementation opportunities but it also requires a different perspective for large enterprise IT organizations to manage.  This presentation provides an experience report of several SaaS implementations at a large enterprise IT organization.  Presented at the 2010 Project Management Institute Conference (Houston).